Successful customer retention can be deemed as a customer making the first contact with an organisation and it continuing throughout the lifetime of the relationship.
The key to customer retention and loyalty is to provide an incentive which has a broad appeal and has a clear perceived value. The benefits of keeping customers loyal and maintaining high retention rates are obvious, but here are some issues to consider on the subject of customer retention:
Customer Retention Schemes
"We have seen an annual 10% growth with one of our products since the introduction of Love2shop Gift Vouchers and, from experience, know that it also contributes to customer retention" Moneyway
Love2reward is an experienced reward and recognition provider and can assist in tailored solutions specifically in the area of customer retention.
If you are planning to use gift vouchers or gift cards as part of your customer retention scheme, then why not talk to us about bulk purchase order discounts:
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